Good customer engagement leads to several advantages for your long-term business growth. But achieving this is a matter of creating a service that makes customers feel valued and respected members of your organization.Read More
As the adage goes, “the customer is always right.” Without them, no one will patronize your business. If no one patronizes your business, there will be no profit for your business, so you might as well close your business after all. That is why companies, especially the big ones, turn to Philippine customer service outsourcing to help them deal with customer concerns whenever and wherever they are.Read More
No matter the size of your dental practice, you’ll likely spend a lot of time figuring out how to bring in new patients. Growing your patient roster means increased profit, which is excellent for your business.Read More
The core of any business is selling products/services to its customers, both new and current. While companies need to attract new customers consistently, it’s just as vital to retain current customers and have them continue doing business with you. Not only does customer retention guarantee that your business stays afloat, but it also contributes to attracting potential customers — customer retention gives the impression of consistent customer satisfaction, which can be a major deciding factor for potential customers when choosing which brand/business to purchase certain products/services from.
As such, we’ll be taking a look at different tips on how your business can improve its customer retention and subsequently boost your business:
CCC means Customer Contact Center
The Customer contact Center is a customer friendly and easy access of a company, for the customer the CCC is the face of the company. Customers increasingly demand and look more critically at the added value of an organization. Read More