The Stichting DINL is a spokeswoman for the Dutch digital infrastructure sector. The foundation originates from a collaboration between AMS-IX, DHPA, ISPConnect, NLnet, SIDN and SURFnet. With a turnover of approximately 1.2 billion euros and an employment of approximately 20,000 jobs, the sector is a driving force for Dutch economic growth. DI Read More
ITIL consists of a collection of expert recommendations and describes processes, this description is independent of the organizational structure. ITIL is a collection of best practices that can improve the way it works, but it is a tool like any other tool: Success depends on the one who uses it, and is not guaranteed. With ITIL, there is a frame of reference for organizing the management processes within an ICT organisation. There are many different books and courses about ITIL that can help the organization to improve the management processes.