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What does GDPR mean?

GDPR means General Data Protection Regulation

The new European Data protection legislation (or, as it is called in the Netherlands, the general regulation on data security, AVG), will be in effect from 2018, which affects all organisations working with sensitive data. The law has been developed because the EU wants to create a clear and secure digital environment. The idea is to protect the citizens against data loss and theft by forcing the organization that processes this data to handle it cautiously. Read More

What does Itil mean?

ITIL means Information Technology Infrastructure Library

ITIL consists of a collection of expert recommendations and describes processes, this description is independent of the organizational structure. ITIL is a collection of best practices that can improve the way it works, but it is a tool like any other tool: Success depends on the one who uses it, and is not guaranteed. With ITIL, there is a frame of reference for organizing the management processes within an ICT organisation. There are many different books and courses about ITIL that can help the organization to improve the management processes.

What does PABX mean?

PABX means Private Automatic Branch EXchange

A PABX is a telephone exchange used by a company, basically the same as a home phoneline power station but with the possibility to connect many more devices. The switchboard is the switch box between the Netlines (infrastructure) and the telephone sets (and other communication equipment) within an organization. The PABX regulates all incoming and outgoing telephone traffic. Previously, a distinction was made between PBX (not automatic) and PABX, but today no PBX power stations are present. How PABX works?