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Best Tips in Boosting Your Business’ Customer Retention

The core of any business is selling products/services to its customers, both new and current. While companies need to attract new customers consistently, it’s just as vital to retain current customers and have them continue doing business with you. Not only does customer retention guarantee that your business stays afloat, but it also contributes to attracting potential customers — customer retention gives the impression of consistent customer satisfaction, which can be a major deciding factor for potential customers when choosing which brand/business to purchase certain products/services from.
As such, we’ll be taking a look at different tips on how your business can improve its customer retention and subsequently boost your business:

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What is an e-sim?

An e-sim is a built-in SIM card

An e-sim (also called embedded-SIM) is a SIM card that is built into a device (phone, tablet) and which is remotely programmable. This makes it easy to change the provider without having to change a SIM card. It is also possible to use one subscription over multiple devices: So 1 subscription You use for your smartwatch, your tablet, and your smartphone. And if you want a different subscription then you simply move on.

What does MSP mean?

MSP means managed Service Provider

Managed services consist of providing (and managing) network services and applications. Customers are companies or service providers. A customer can outsource the entire management of his network to a MSP. Often it is not only the network services that are involved but also the provision of Internet telephony, VPNs, firewalls, etc. Benefits of MSP [YouTube] Jpgp1uG296Y [/youtube]

What does ACTA mean?

ACTA means Anti-Counterfeiting Trade Agreement

The ACTA is an initiative from Japan and the United States, where the idea is to achieve a global standard of enforcement of intellectual property rights. This would make it easier to deal with the production of illegal, copied goods internationally. Countries can participate voluntarily, at present there are several countries involved (O. M: Japan, United States, Singapore, Canada and the European Union. The ACTA will focus on three key areas:

  1. International cooperation for enforcement
  2. Exchanging a good working approach
  3. Legally working together to combat piracy

From a European point of view, in Brussels there is an increasing commotion about ACTA because it also involves far-off measures to combat digital piracy. The so-called ' three strikes policy ' encounters resistance (three times being caught on illegal downloading resulting in closure of the Internet). In addition, there is greater responsibility for Internet providers and content should be actively filtered. More information and starting points on the website of the Ministry of Economic Affairs. Google D.C. Talk: ACTA-The Global Treaty That Could reshape The Internet

What does tethering mean?

Tethering means your phone use PC Internet use

Tethering is talked about when you connect a PC or laptop to a mobile phone or PDA to connect to the Internet in this way. This connection does not always have to happen physically with (USB) cables, but can also be done via infrared or Bluetooth. If the mobile phone has an internet connection, the laptop can use the Internet in this way. Not all mobile providers want to allow this, because on the phone often an unlimited data bundle is taken, and people will not purchase UMTS dongle in this way. How To-tethering