SLA means Service Level Agreement
When hiring services, a lettuce is also often closed. A SLA is a contract between the supplier and the customer in which conditions and the quality of the offered service are mentioned. Because a SLA has been agreed with the quality requirements, it can be determined whether the service meets the agreed agreement. If this is not the case, it is possible to agree a fine clause, or if the requirements are not met, it may also be a sign that more investment should be made in the product or service. Read More