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What does CCC mean?

CCC means Customer Contact Center

The Customer contact Center is a customer friendly and easy access of a company, for the customer the CCC is the face of the company. Customers increasingly demand and look more critically at the added value of an organization. A good CCC consists of people who understand the organization, but also customers themselves, and use the own product or service itself, that way they also have experience with the product (it doesn't matter if it's a good or bad experience , there is experience so that you can better respond to the customer's demand.

ABN Amro Customer Contact Center [YouTube] Ap4jY8FYHaA [/youtube]

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